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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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larzineburgess

October 23, 2025

5  out of  5
rating by larzineburgess
"I love this office. No matter who I speak to my problems are always solved. Thank you so much for such friendly staff!"
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Eugene McTavish

October 23, 2025

5  out of  5
rating by Eugene McTavish
"Mandi is doing a great job for the company.she is definitely the best employee."
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Patricia Ferrara

October 23, 2025

5  out of  5
rating by Patricia Ferrara
"Excellent service and the staff is very professional. Would recommend Stephen Simmons' to family and friends. Suzanne was a pleasure to work with."
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kevin simms

October 21, 2025

5  out of  5
rating by kevin simms
"Very friendly and more concern about what was best pertaining to my policy."
We responded:
"Thank you Kevin! We always strive to be friendly in all our customer interactions!"
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Rhonda Jeter

October 20, 2025

5  out of  5
rating by Rhonda Jeter
"The agent was extremely helpful. I was having difficulty submitting my case number and photos of my damaged car. She walked me through the process, but when I still had trouble, she sent me an email listing link where I could upload and said she could submit them for me if I sent them this way. She was so kind and helpful. After a day that started out with a break into my car, helping me submit this information for my claim made such a difference. Thank you, Mary!!"
We responded:
"Thank you so much for this kind review for Mary!! We are so happy to hear she took excellent care of you!"
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Andrew Horan

October 20, 2025

5  out of  5
rating by Andrew Horan
"Great experience with Chelsea and the bundle option helped me save a ton. Thanks for al the help it’s greatly appreciated."
We responded:
"We’re so happy your experience with Chelsea was great and we could help you save! Our bundling discounts are the best! "
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Jessica Porter

October 20, 2025

5  out of  5
rating by Jessica Porter
"Mary and Chelsea both made this process so easy and seamless! I look forward working with them again!….10/20 - Had to call in today for an issue, spoke with Megan…she was friendly and efficient…the matter was handled quickly! I would highly recommend working with them!"
We responded:
"Thank you Jessica! We try to make it as easy as possible!"
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Potatoe

October 15, 2025

5  out of  5
rating by Potatoe
"Chelsea is great to deal with. Very knowledgeable and thorough. She worked up several quotes for us and got us a great rate, highly recommend her"
We responded:
"We appreciate your review and recommendation for Chelsea! Thanks for your feedback!"
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Blake Headrick

October 15, 2025

5  out of  5
rating by Blake Headrick
"Thankyou for the continued great service!"
We responded:
"We appreciate your feedback on our service! Thanks Blake!"
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Joseph Kelly

October 14, 2025

5  out of  5
rating by Joseph Kelly
"Sharon was a big help today . I received a letter from my credit union asking for proof of insurance on my new car . I tried to do it online and it was very confusing. I called the office and talked to Sharon who took all the information she needed to get everything taken care of. Thank you for all you do !"
We responded:
"Hi Joe! We’re so happy Sharon helped clear up any confusion you had with your bank; we appreciate your business and that you took the time to leave a review!"
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Robbie Deaton

October 14, 2025

5  out of  5
rating by Robbie Deaton
"Megan certainly went the extra mile to figure out that my account was paid in full for October 25. She did everything she promised that she would do and was super nice while discussing with me on the phone. Megan and State Farm is definitely due a five star review. Thank you!"
We responded:
"Robbie - thank you for the valuable feedback on Megan, we truly appreciate it! She works hard to make sure that all of our customers needs are met!"
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Ben Bonanni

October 13, 2025

5  out of  5
rating by Ben Bonanni
"Sharon was very responsible and helpful with my question."
We responded:
"Thanks Ben! We’re so pleased Sharon was helpful to you!"
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Dawn Gascoine

October 10, 2025

5  out of  5
rating by Dawn Gascoine
"Chelsea and Sarah have been awesome from the beginning. Always checking in and sending over information on products they feel would be of interest to me. They are very responsive and helpful everytime I have reached out. Thank you"
We responded:
"Dawn, we’re so pleased that Chelsea and Sarah have taken good care of you, they work hard to make sure our customers always have the best information on what we offer! Thank you for your review!"
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Andrew Frisvold

October 10, 2025

5  out of  5
rating by Andrew Frisvold
"After a quick Q&A Suzanne was able to reduce my home owners premiums and provide thoughtful answers to other coverage options."
We responded:
"Andrew, thank you for leaving such a positive review Cassie is fantastic. Glad we were able to help with your insurance needs we take great pride in our customer service."
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Joe Black

October 9, 2025

5  out of  5
rating by Joe Black
"Jacob Bach was great to work with Very proficient and professional He helped me save $$$ on my home and auto insurance Definitely give him a try and see for yourself !!!"
We responded:
"Joe, thanks for the feedback on Jacob! We’re pleased he demonstrated proficiency and professionalism in handling your auto and home insurance! "
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Ashlee Scalice-Saez

October 8, 2025

5  out of  5
rating by Ashlee Scalice-Saez
"DJ was a great help! He helped saved over 200$ monthly! Thank you for all your help !"
We responded:
"Hi Ashlee! That’s great savings! I’m so glad DJ could be of help."
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Angela Klahr

October 6, 2025

4  out of  5
rating by Angela Klahr
"I thought luanne was wondering very personable.."
We responded:
"Thanks Angela! "
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Mike Fasano

October 6, 2025

5  out of  5
rating by Mike Fasano
"I had the pleasure of working with Luanne today at State Farm insurance very knowledgeable and helpful with my concerns. I highly recommend this agent and company for all your insurance needs."
We responded:
"Mike, thank you so much for your recommendation. We’re pleased Luanne handled your concern and you were satisfied with our agency!"
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Naes McFadden

October 6, 2025

5  out of  5
rating by Naes McFadden
"Lori was a great help, and very kind and sweet she made my experience wonderful and easy"
We responded:
"Naes, thank you for the compliments for Lori! She’s a great addition to our team!"
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Brandon (Hecky)

October 6, 2025

5  out of  5
rating by Brandon (Hecky)
"Usually when I call in, I get Sarah or Mandi and they are just great people to communicate with. They don’t try to upsell you when you call in, only help you when your request! Would definitely recommend these people to friends!"
We responded:
"Thanks for the review on Sarah and Mandi! They both do great work and we appreciate the recommendation!"
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Donna McGriff

October 3, 2025

5  out of  5
rating by Donna McGriff
"I was in search of life insurance for my adult son (on the spectrum). My previous company denied him but State Farm had no issues what so ever. I ended up canceling my other insure and went with them as well. The price was the same but my son was now covered. It was a pleasure to work with Jacob. He was super responsive, always listened, knowledgeable & was very kind."
We responded:
"Donna, we’re so pleased Jacob was able to help! We strive to be knowledgeable and responsive in all our interactions!"
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Rick Keane

October 3, 2025

5  out of  5
rating by Rick Keane
"I needed clarification on some of the terms in my policy. Sharon was able to explain most of them. She needed to check on a few things and got back to me within the hour. I was very satisfied with the clarifications."
We responded:
"Thank you for the kind review for Megan! We truly appreciate it!"
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Christine Cameron

October 2, 2025

5  out of  5
rating by Christine Cameron
"Thanks to Mandi she was very helpful with my request, her personality was kind."
We responded:
"We appreciate your review Christine! Mandi is awesome!"
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Ikbee

October 1, 2025

5  out of  5
rating by Ikbee
"I had a fantastic experience with Chelsea and the team. They were very responsive and saved me a boatload!"
We responded:
"Thanks for the review! I’m so happy we saved you so much!"
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Gennette m

October 1, 2025

5  out of  5
rating by Gennette m
"Great job working with Steve Simmons office. Office staff always there to help us out personally and for our business!"
We responded:
"Thanks Gennette! We are so grateful that you trust us to handle both your home and business insurance!"