State Farm® Insurance Agent Stephen Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madelynn Devane
September 9, 2026
5
out of
5
rating by Madelynn Devane
"great customer service Mary! Thankyou!"
We responded:
"Thank you for your feedback, Madelynn! We're delighted to hear that Mary provided you with great customer service. If you have any further insurance needs or questions, feel free to reach out to our team."
Tonya Banks
September 9, 2026
5
out of
5
rating by Tonya Banks
"My agent was great, very patient and informative with all of my questions. No pressure and I had a great customer experience."
We responded:
"Thank you, Tonya, for your feedback! We're glad to hear that you had a positive experience with our agent and that all your questions were addressed patiently and informatively. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
Jill Harvey
September 8, 2026
5
out of
5
rating by Jill Harvey
"Sharon was very quick and knowledgeable and helped me get our our payment information updated and make some changes to our policy that saved us some money."
We responded:
"Thanks Jill! Enjoy the boat!! "
Rachael Panczner
September 8, 2026
5
out of
5
rating by Rachael Panczner
"Jake Shupe was awesome helping me find an affordable insurance rate! Very patient and easy to talk to, we even shared a few laughs. Shopping for insurance is stressful but Jake made my experience the total opposite. He’s the real Jake from State Farm lol, thank you Jake!"
We responded:
"Thank you, Rachael, for your feedback! It's great to hear that Jake was able to make your insurance shopping experience enjoyable and stress-free. We're glad he could assist you in finding an affordable rate, and we'll be sure to share your kind words with him. If you ever need further assistance with your insurance needs, feel free to reach out."
Melissa St Denis
September 8, 2026
5
out of
5
rating by Melissa St Denis
"Mary was very sweet and helpful. Thank you for your help so much."
We responded:
"Thank you for your feedback, Melissa! We're glad to hear that Mary was sweet and helpful during your interaction. If you ever need assistance with your insurance needs, feel free to reach out to our team."
RJ Reichl
September 8, 2026
5
out of
5
rating by RJ Reichl
"Susan Walker presented me with a review of my Home Owners Insurance policy to make sure that coverage is up to date with todays recovery costs. She and I discussed the details of the policy in a very casual but, very professional manner. Her analysis allowed me to feel very confident with the coverage on my home."
We responded:
"Thank you, RJ Reichl, for sharing your experience with Susan Walker. It's great to hear that her review of your Home Owners Insurance policy provided you with confidence in your coverage. Our team is always here to ensure your insurance needs are met with professionalism and care. If you have any further questions or need assistance, feel free to reach out."
Joshua Mitchell
September 5, 2026
5
out of
5
rating by Joshua Mitchell
"Incredibly helpful and informative. Helped me get my account set straight."
Linda Stetter
September 3, 2026
5
out of
5
rating by Linda Stetter
"Jacob made the transition from another insurance to State Farm flawless & stress free. He offered different options & gave explanations & costs for each. I was very pleased."
We responded:
"Thank you for your feedback, Linda! It's great to hear that Jacob made your transition to State Farm seamless and stress-free. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
Cooper Rhodes
September 2, 2026
5
out of
5
rating by Cooper Rhodes
"Jake Shupe was a pleasure to work with, made the process incredibly easy to work with and had me in and out.
Thank you Jake."
We responded:
"Thank you for your feedback, Cooper! We're delighted to hear that Jake made the process smooth and efficient for you. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Steve E
September 1, 2026
5
out of
5
rating by Steve E
"I’ve been dealing with this office (most recently Megan). For a couple of years now with several minor issues coming up as my parents transition to the elder care stage of life. The customer service has always been superb- like the best customer service I think I’ve experienced anywhere. It really my is that good."
We responded:
"Thank you, Steve, for your thoughtful feedback and for choosing our agency. We're delighted to hear that Megan and our team have provided you with the superb customer service you deserve, especially during such important transitions for your parents. If you ever need further assistance with your insurance needs, please feel free to reach out."
Sharon H Funderburk
August 31, 2026
4
out of
5
rating by Sharon H Funderburk
"Working with Jacob Bachat State Farm has been a pleasant experience. I find him very detailed oriented and he make sure you are understand everything up front. Would be happy to pass along his information. Thanks Jacob."
We responded:
"Thank you for your feedback, Sharon. It's great to hear that Jacob's attention to detail and clear communication made your experience with our agency a pleasant one. We appreciate your willingness to recommend him and are here to assist with any of your insurance needs in the future."
John Lambert
August 29, 2026
5
out of
5
rating by John Lambert
"I highly prefer using these guys/gals for insurance needs. Thank you Megan and Suzanne you two are great!!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Megan and Suzanne have been able to assist you with your insurance needs. Your support means a lot to us!"
jack Pratt
August 28, 2026
5
out of
5
rating by jack Pratt
"Mary from State Fram was very courteous, knowledgeable and she expedited my request from motor vehicle. Thank you Mary."
We responded:
"Thanks Jack! Mary has been in the industry a long while so she’s a great resource when motor vehicle issues come up!"
sherry Cadd
August 27, 2026
5
out of
5
rating by sherry Cadd
"We have been with State Farm for many many years and it has been quite a pleasant relationship. They have gone above and beyond anytime that we’ve had a problem. Mr. Simmons has a very pleasant working atmosphere and his office staff is excellent. They are are very knowledgeable and Insurance and we’ll go the extra mile to solve any problem that could come up. I highly recommend Mr. Simmons and his office staff. I can’t imagine ever leaving this State Farm office."
We responded:
"Thank you for the 5 stars, Sherry Cadd! We appreciate it. "
Lois Lynch
August 26, 2026
5
out of
5
rating by Lois Lynch
"Megan took my call today and she was able to answer all my questions and concerns. Great service!"
We responded:
"Morgan absolutely rocks! Glad you had an awesome experience!"
Sharon Hawkshawe
August 26, 2026
5
out of
5
rating by Sharon Hawkshawe
"Staff is friendly and professional and will help you"
We responded:
"Thank you for your feedback, Sharon! We're delighted to hear that you found our staff friendly and professional. If you ever need assistance with your insurance coverage, don't hesitate to reach out."
Roger Everett
August 26, 2026
5
out of
5
rating by Roger Everett
"Sharon Carroll promptly resolved my question very courtiously about my State Farm policy."
We responded:
"Thank you for your feedback, Roger! I'm glad to hear that Sharon Carroll was able to assist you courteously with your State Farm policy questions. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
p carpenter
August 25, 2026
5
out of
5
rating by p carpenter
"Mary was extremely helpful and a joy to deal with!"
We responded:
"Thank you for your feedback, P Carpenter! We're delighted to hear that Mary was so helpful and enjoyable to work with. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Linda
August 24, 2026
5
out of
5
rating by Linda
"I have been with Stephen Simmons and the office on Lewisville rd in Elkton for 12 plus years. I have my life insurance policy, home owners policy,and car insurance policy they have never disappointed me."
We responded:
"Thank you for your feedback, Linda! We're grateful for your loyalty over the past 12 years and are delighted to hear that our team on Lewisville Rd in Elkton has consistently met your expectations with your life, home, and car insurance policies. If you ever have any questions or need assistance with your coverage, please don't hesitate to reach out."
Sylvia Arrington
August 24, 2026
5
out of
5
rating by Sylvia Arrington
"Steve and his team are great to work with always friendly when I call and ready to assist. I spoke with Luis today and he was detailed with the info that I needed and assisted me with all of the questions that I had. Highly recommend!"
We responded:
"Thank you for your recommendation, Sylvia! We're delighted to hear that Luis provided you with detailed information and assistance. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
Carole Haynes
August 24, 2026
5
out of
5
rating by Carole Haynes
"I have recently signed back up with State Farm for my auto, can't believe how easy this was! Can't wait to call brand X n tell them I will no longer need their services after 9/15!"
We responded:
"Thank you for your feedback, Carole! We're delighted to hear that rejoining State Farm for your auto insurance was a smooth experience. If you have any questions or need assistance with your coverage, feel free to reach out to our team."
Angie Clemmons
August 21, 2026
5
out of
5
rating by Angie Clemmons
"Jacob Bach is an absolute Rockstar! He has taken care of my insurance needs and is absolutely an asset to the team!"
We responded:
"Thank you for your feedback, Angie! We're delighted to hear that Jacob Bach has been such a valuable asset in taking care of your insurance needs. Our team is here to support you, and we appreciate your trust in our agency."
Joe Perrotta
August 21, 2026
5
out of
5
rating by Joe Perrotta
"Stephen (Jake lol) was always there to offer guidance and be straightforward throughout the entire process. He made everything easy and was great to work with. Awesome experience overall! Highly recommend!"
We responded:
"Thank you for your recommendation, Joe! We're delighted to hear that Stephen provided straightforward guidance and made the process easy for you. It's great to know you had an awesome experience with our agency. If you ever need assistance with your insurance needs, feel free to reach out."
Amy Kovach
August 21, 2026
5
out of
5
rating by Amy Kovach
"UPDATED TO SAY: Five years later and we are still very pleased with everything from this group. Questions answered promptly, issues addressed, real people to talk with - very satisfied.
We've been with Stephen SImmons and group for the 14 years we have lived in MD. We would never switch. Their commitment and caring approach makes us feel very secure that they will be there for us when needed. No call centers for us - we want real people in our community who stand ready to help!"
We responded:
"Thank you so much for this review, Amy! It makes our day. We are honored to have earned your business and loyalty over the years and we look forward to helping provide you with your insurance needs for years to come!"
Theo Clark
August 20, 2026
4
out of
5
rating by Theo Clark
"Helpful and informative,"
We responded:
"Thanks Theo! "